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Last modified: June 13, 2025
I. INTRODUCTION
This Privacy Policy (“Policy”) covers any personal information Critical Innovations LLC (“CI”, “we”, or “us” or “our”) obtains when you, our customer (“you” or “User”) interact with or otherwise provide information through our website (“Website”). CI is committed to providing excellent service to you, including respecting your privacy rights and protecting your data. We understand that when you visit or use our Website you may have questions about whether and how our Website collects and uses your information. We collect and use your personal information as described in this Policy.
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR PERSONAL INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OUR WEBSITE.
II. INFORMATION WE COLLECT
Websites Information Collection
We may collect information through your use of our Website. You have the option of contacting us through our Website. To contact us, you may provide your:
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First name
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Last name
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Email address
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Phone number
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Subject
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Message
You may also decide to submit information if you apply for an open position on our Careers page through our service provider.
Information Collected Automatically
We may collect certain information automatically through the use cookies, pixels (web beacons), and other technologies. For more information please read our cookie policy at https://www.criticalinnovations.com/cookie-policy
III. PURPOSE FOR COLLECTING PERSONAL INFORMATION
Your personal information is collected for specified purposes and not processed further in ways incompatible with those purposes. Collected personal information is relevant to and not excessive for the purposes for which they are collected and used. We may collect your personal information for the following purposes:
•Improving how our website works
•To respond to your request for us to reach out to you via email
•To process your job application
IV. PERSONAL INFORMATION SOLD OR SHARED
We do not sell personal information to third parties. We do share personal information with our service providers as necessary to process your personal information.
V. DATA SECURITY
We apply commercially reasonable and appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your personal information. Such safeguards protect against unauthorized access, alteration, disclosure, unlawful processing and accidental loss, destruction, or damage of your personal information. Although these safeguards reduce the risk of adverse effects to the confidentiality, integrity, and availability of your personal information, they cannot ensure or guarantee against the possibility of a security incident.
VI. DATA RETENTION
Your personal information is retained for as long as reasonably necessary and proportionate to achieve:
(1)The purposes for which your personal information was collected and processed.
(2)Another disclosed purpose that is compatible with the context in which your personal information was collected.
VII. CHILDREN’S PRIVACY AND AGE-RELATED INFORMATION COLLECTION POLICIES
We do not knowingly collect or allow the collection of personal information with our Website from an individual under the age of 13. If we have actual knowledge that we have collected personal information from an individual under the age of 13, we will delete that personal information. If you believe that we have collected information from an individual under the age of 13, please contact us at info@criticalinnovations.com.
VIII. DATA SUBPROCESSORS
We may contract with third-party service providers as data subprocessors to collect or process your personal information under our instruction. Service providers can perform many processing activities.
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CALIFORNIA SHINE THE LIGHT LAW AND DO NOT TRACK
If you are a California resident and have an established business relationship with us, you may request that we not disclose your personal information to third parties for the third parties’ own direct marketing purpose (as defined in California Civil Code section 1798.83).
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Note that we do not currently respond to web browser “do not track” signals. Although a protocol for the “do not track” signal was adopted, the standard for how to respond to the signal was not adopted.
IX. LINKS TO NON-CI WEBSITES
Our Website may contain links to third-party websites, services, or resources that are not covered under this Policy or our Terms of Use. Upon visiting or using those third-party websites, services, or resources, we recommend that you review their privacy policy, terms and conditions, and terms of use before providing your personal information.
X. TRANSFER OF CORPORATE ASSETS
If CI is acquired by or merged with a third-party entity, CI reserves the right to transfer or assign the personal information you provided to us as part of such merger, acquisition, sale, or other change of control to the new entity. In the event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditor’s rights generally, we may not be able to control how your personal information is processed.
XI. CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to update this Policy to accurately disclose changes as necessitated by applicable laws and other events. If those changes are material in nature, we will notify you by a notice placed on our Website, and/or by electronic mail.
XII. CONTACT US
To ask questions or comment about this Policy and our privacy practices, contact us at via email to info@criticalinnovations.com.